Examples of things we do for free
- Update accounts or domain name contact details
- Provide quotes for work
- Confirm availability of a domain name
- Query accounts history
- Fix any errors/bugs we created in either your website or ours
- Investigate any issues that are relevant to tools under our control, and direct you to the best workaround, contact person or provide a quote to resolve the issue
- Indicate the availability or location of a specific function or option within our content management system
- Confirm that a POP3 account is active by testing the webmail interface
- Investigate and resolve domain name server issues
- One time 5 minute training session over the phone
- We will answer common support questions by email. We ask that you respect a reasonable use policy, eg under 20 minutes in total in any calendar month. If you ask a lot of questions that are complex to answer or have not completed our online tutorials, nor attended our free training, then we will suggest that we arrange a time for over the phone training which would incur a fee. No fees are charged without your prior agreement
All website clients have a website built that includes a password entry CMS system into their website where they can make changes without paying anything, but for those who would rather not do it themselves the following costs are involved:
Examples of things we do for $20
- 5-10 minutes of step by step instructions
- Make a spelling change or minor text edit to your website
- Per photo, we will resize, auto correct and upload the photo to a gallery page.
- Make changes to any settings on your website that you are able to do yourself via the CMS. At our discretion we may do some items for free
- Custom name server changes
- File verification method for Google
Examples of things we do for $50
- 15-30 minutes of step by step instructions over the phone
- Per photo, we will crop, watermark or do minor adjustments and upload onto any page in any position
- Help you setup a new email account and provide you over the phone technical support
Example of things we do for $100
- 35-60 minutes of over the phone training
- Upload a CD of photos
- Upload a customer list or product list from a spreadsheet or CSV format (subject to data suitability)
Standard Hourly Rates and Training
- Graphics Design - $100 per hour excl GST
- Search Engine Optimisation - $100 per hour excl GST
- Training in Auckland with Mike or Albie $100 per hour
- Training in Auckland with Reuben $150 per hour
- Training at your office or out of town, $200 per hour (outside of the Waikato subject to scheduling)
- One time 5 minute training session over the phone. Free
- Additional training over the phone, $2 per minute, minimum 10 minutes. Phone call at our expense
Standard Quote For Custom Setup of a Basic Template - $600
- You provide us a URL to an existing website for which you are entitled to use the design
- We will download all associated graphics
- We will create your template
- We will link the template menu to your required pages and attempt to create a dynamic menu in its place (dynamic menu means you can add/remove buttons). If a dynamic menu is not possible, we will discuss options for replacement with a new menu, or leaving the menu static
- No design changes permitted for this fee
- If the initial template is in a graphical format (non HTML) then an additional $200 applies for cutting up the images into a suitable HTML format
Standard Quote For Transfer of a Website - $800
- We will copy a 6 to 12 page website into our content management system and fix up any broken links
- We will separate the content from the design/navigation to ensure you are more easily able to modify content on your website in future
- We will maintain as much as possible the look and feel of your existing website, while at the same time considering future issues of maintainability and search engine optimisation
- By merely importing your website into our CMS any pages not previously SEO'd are likely to increase
- We will rewire 1 contact us/enquiry form to our own emailer tool, and format the notification email for up to 10 fields
- We will link the template menu to your required pages and attempt to create a dynamic menu in its place (dynamic menu means you can add/remove buttons). If a dynamic menu is not possible, we will discuss options for replacement with a new menu, or leaving the menu static
- Maximum of 1 design template per website. ie during separation of content from design, all design/navigation must be consistent over all pages, or we will pick the best one
- No design changes permitted for this fee
Template Customisation - New Graphical Banner - $400
- If you would like a variation on a standard template layout, we can create a customised banner for you using your own images or logo
- This quote does not include any modification of other elements like menus
Standard Search Engine Optimisation Quote - $100 per page/keyphrase
- We encourage everyone to get their home page optimised at least
- You should optimise each page for a different keyphrase. You should not try to optimise one page for several keyphrases
- Optimisation includes meta title, meta description, meta keywords, main page heading and opening paragraph
All fees on this page exclude GST and are indicative only. Only quoted prices are firm
